Your Business Relationship: Tell Your Story, Don’t Just Sell Your Stuff

Your Business Relationship: Tell Your Story, Don’t Just Sell Your Stuff »

I recently helped my daughter sign up for her first post-paid phone. We did our homework, talking to the SAME phone salesman multiple times. I didn’t focus much on the business relationship because it was such a good deal.

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5 Tips to Improve Customer Satisfaction

5 Tips to Improve Customer Satisfaction »

Business success requires planning and the willingness to learn from mistakes—neither of which are easy to accomplish. Try these 5 tips to improve customer satisfaction.

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